FAQ
FREQUENTLY ASKED QUESTIONS
If the cardholder does not hold a drivers license a valid government photo ID is required at the time of rental. ( more info under driver is not the cardholder)
Our policy varies during our busy seasons and by each vehicle type.
We will not accept the following cards for deposits but can be used to pay at the end of the rental: Pre-paid, Cash cards, charge cards or Canadian debit/credit-cards
Novice licenses are acceptable. Learners licenses can only be used a rental to take a road test. It is required that you follow restrictions on your license to qualify for renting.
Renter’s are required to verify the license they hold is valid for the type of vehicle they are renting and for the purpose they are renting the vehicle for.
This can be done by contacting ICBC directly.
We accept foreign drivers licenses however we may request a translation or international permit if the license is not in English.
You are required to have the physical license with you at the time of rental.
TPL is liability coverage that protects the renter against claims made by another party (a third party). In the case you are the cause of an accident, the other party can seek damages from you and the third-party liability insurance will pay for those losses to a certain limit
The procedure will be explained to you at the pickup time.
Dropping off the vehicle outside our office hours does not end the rental contract, the renter is still responsible for the vehicle until our staff has checked it in during our opening business hours.
You need to get authorization from Classique Car Rentals prior to your travel.
Please contact us for more information on fees and permitted areas.
If we receive the notice of the ticket, the violation amount along with a processing fee is processed on the credit card provided at the time of rental.
The time is takes to be processed varies and are set by the issuing bank.
Typically the funds are released within 3-5 business days and the maximum of 30 days.
For classes which states ” With Snow-tires” we will make sure your vehicle has snow tires.
We will try our best to accommodate vehicle model requests but can not guarantee unless that class only has 1 model listed in its class.
Select a vehicle which states “W/Snow-tires” when reserving online.